Field Insurance Adjuster - Chicago, IL

Location : Chicago, IL

Job Type : Direct

Hours : Full Time

Travel : No

Relocation : No

Job Description :

Vanguard's Field Adjusters are responsible for conducting an inspection of the property, writing an estimate and compiling claim reports. Our current need is for a Field Adjuster in the Chicago, IL region. In this role you will contact insureds to arrange a time to travel to the loss site to conduct a thorough analysis of the property damage, evaluate damages and compile an estimate using Xactimate in addition to producing reports for claim. It is imperative that our Field Adjusters deliver compassionate service that is fast, fair and easy to ensure customer retention. You will work independently, prioritizing responsibilities, and managing your own workload while ensuring that you are meeting the customer service standards for our carriers. Specific responsibilities include: Communicate and negotiate effectively with our customers and vendors Treat customers respectfully and compassionately Solve problems, make decisions, and take action Conduct research, investigate details, and estimate damage Create an organized work routine in a virtual environment Work independently and responsibly to handle claims in a professional and caring manner Support Vanguard’s commitment to the highest ethical standards Manage communication, verbally or in writing, regarding claim processes/procedures with other customers, employees, leaders and Catastrophe Team.

Required Qualifications :

Requirements

Bachelor’s Degree preferred

A minimum of 3-5 years of estimating/insurance adjusting experience

Applicable active license in the state you will be working (will be required to provide evidence of active license) - IL license.

Valid driver’s license.

Ability to carry, set up and walk up and down a ladder

Must be able to travel 90% of the time and work a non-traditional schedule (based on customer’s availability)

Strong customer service experience

Strong interpersonal, organizational, and multi-tasking skills

Strong written and verbal communication skills

Ability to take initiative

Bilingual candidates are strongly encouraged to apply

Strong proficiency in Microsoft Office Suite.

Proficiency in all aspects of Xactimate

Vanguard Adjusters Group, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.